Privacy and Cookie Policy

To ensure a safe shopping experience at itsmay.com, you can find information here on how we collect data, how it is used, and how your data is processed. By accepting itsmay.com's purchase terms, you also accept our general cookies and privacy policy. We strive to ensure clear transparency.

1. WE ARE DATA CONTROLLERS - HOW CAN YOU CONTACT US?

Itsmay.com is operated by:

TeeRetail ApS
CVR number: 35659307
Vesterå 14, 1 th. 9000 Aalborg
hello@itsmay.dk

By using itsmay.com, you agree that we process your personal data in accordance with this data policy. We are also aware of the need for appropriate protection and proper handling of your personal information.

2. PURPOSE AND LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA

Personal information covers all information that can be used to identify a person, including, but not limited to, first and last name, age, gender, private address or other physical address, email address, or other contact information, whether it pertains to the individual's private residence or workplace. As a general rule, you can access the website without telling us who you are or providing personal information about yourself. However, itsmay.com needs certain personal information to trade with you and deliver news and other services to you. The company only collects the necessary personal information.

3. CATEGORY OF PERSONAL INFORMATION

We need the following information when you shop with us to send the item to you:
Name, address, phone number, and email address.

The company does not collect personally identifiable information about you from third parties and does not store information about payment methods, such as card numbers on payment cards, bank account numbers, or similar.

4. RECIPIENTS OR CATEGORIES OF RECIPIENTS

Only the company uses the personal information we have about our customers. Itsmay.com has guidelines on who has access to this information. Only online shop managers and packaging managers. Additionally, customer service managers can access the information to assist customers with questions about delivery, products, etc.

5. STORAGE OF PERSONAL DATA

Itsmay.com stores personal data that is registered and stored for five years for economic reasons. After which the information is deleted.

Data used to send an order that has been completed and is no longer necessary is deleted after 14 days.

6. THE RIGHT TO WITHDRAW CONSENT

You always have the right to be informed about what information we have registered about you and the right to withdraw your consent at any time.
If you wish to receive this information or withdraw your consent, you must contact us at hello@itsmay.dk.
If you choose to withdraw your consent, it does not affect the legality of our processing of your personal information based on your previously given consent up to the time of withdrawal. If you withdraw your consent, it only takes effect from that point in time.
You can always correct inaccurate information.

7. YOUR RIGHTS

According to data protection regulations, a data subject has several rights in relation to the company's processing of personal data. If you wish to exercise your rights, you must contact us.

7.1. RIGHT OF ACCESS TO INFORMATION

You have the right to access the information that we process about you and a number of other pieces of information.

7.2. RIGHT TO RECTIFICATION

You have the right to have incorrect information about you corrected.

7.3. RIGHT TO ERASURE

In special cases, you have the right to have information about you deleted before the time of our general deletion.

7.4. RIGHT TO RESTRICTION OF PROCESSING

In certain cases, you have the right to have the processing of your information restricted. If you have the right to have processing restricted, we may only process the information – apart from storage – with your consent or for the establishment, exercise, or defense of legal claims, or to protect a person or important public interests.

7.5. RIGHT TO OBJECT

In certain cases, you have the right to object to our otherwise lawful processing of your personal data. You can also object to the processing of your information for direct marketing.

7.6. RIGHT TO DATA PORTABILITY

In certain cases, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and to have these personal data transferred from one data controller to another without hindrance.

You can read more about your rights in the Danish Data Protection Agency's guidance on data subjects' rights, which you can find at www.datatilsynet.dk.

8. COMPLAINT TO THE DANISH DATA PROTECTION AGENCY

You have the right to lodge a complaint with the Danish Data Protection Agency if you are dissatisfied with the way we process your personal data. You can find the contact details of the Danish Data Protection Agency at www.datatilsynet.dk.

9. TO WHOM DO WE DISCLOSE PERSONAL DATA?

Personal data provided to Itsmay.com is only disclosed to:

the company's internal departments
selected and trusted third parties who can use your personal data to deliver goods or services you have ordered
business partners for registering and maintaining your user account.

To further develop and improve itsmay.com, we keep statistics on how you use the website. Personal data is registered with Itsmay.com and stored for five years, after which the data is deleted. We only cooperate with data processors in the EU or in countries that can provide your information with adequate protection.

As a registered user with Itsmay.com, you always have the right to object to the registration. You also have the right to access the information registered about you. You have these rights under the Danish Data Protection Act. Inquiries in this regard should be sent to: hello@itsmay.dk.

10. WHAT DO WE USE PERSONAL DATA FOR?

We may use your personal data to:

Service your online purchases on our online store (send your goods, etc.)
Register and maintain your profile
Provide you with the opportunity to participate in certain services. This is for example if you sign up for competitions and/or campaigns online.
Send our own marketing material
Send your goods/your order to you
Ensure operation and good customer service on our online store

11. ACCESS TO YOUR INFORMATION

You always have the right to be informed about what information we have registered about you.
If you wish to receive this information, you must contact us at hello@itsmay.dk. You can always have incorrect information removed or corrected.