Privacy and Cookie Policy
Privacy & Cookie Policy
To give you a safe shopping experience at itsmay.com, this page explains how we collect data, how it is used, and how your information is processed. By accepting the purchase terms at itsmay.com, you also accept our cookies and privacy policy. We are committed to clear and honest transparency.
1. We Are the Data Controller, and How to Contact Us
itsmay.com is operated by:
TeeRetail ApS
CVR number: 35659307
Vesterå 14, 1. th., 9000 Aalborg, Denmark
hello@itsmay.dk
By using itsmay.com, you agree that we process your personal data in line with this privacy policy. We take the need for appropriate protection and proper handling of your personal information seriously.
2. Purpose and Legal Basis for Processing Your Personal Data
Personal information is any data that can be used to identify a person, including first and last name, age, gender, private or other physical address, email address, and other contact details, whether they relate to a private residence or a workplace.
As a rule, you can browse itsmay.com without telling us who you are. We do, however, need certain personal information to complete your order and to send you news and other services, and we only collect what is necessary.
3. Categories of Personal Information
To ship your order, we need your name, address, phone number, and email address. We do not collect personally identifiable information about you from third parties, and we do not store payment details such as card numbers, bank account numbers, or similar.
4. Recipients of Personal Information
Only the company uses the personal information we hold about our customers, and itsmay.com has clear guidelines on who can access it. Access is limited to online shop managers and packaging managers. Customer service managers can also access the information to help you with questions about delivery, products, and similar topics.
5. Storage of Personal Data
For accounting reasons, personal data registered at itsmay.com is stored for five years, after which it is deleted. Data used only to ship a completed order, and no longer needed afterwards, is deleted after 14 days.
6. The Right to Withdraw Consent
You always have the right to know what information we have registered about you, and the right to withdraw your consent at any time. To request this information or withdraw your consent, please contact us at hello@itsmay.dk.
Withdrawing your consent does not affect the lawfulness of our processing based on your consent before the withdrawal. It only takes effect from the moment you withdraw it. You can always have inaccurate information corrected.
7. Your Rights
Under data protection law, you have several rights regarding how we process your personal data. To exercise any of them, please contact us.
7.1. Right of Access
You have the right to access the information we process about you, along with a number of additional details.
7.2. Right to Rectification
You have the right to have incorrect information about you corrected.
7.3. Right to Erasure
In special cases, you have the right to have information about you deleted before our general deletion time.
7.4. Right to Restriction of Processing
In certain cases, you have the right to have the processing of your information restricted. When this applies, we may only process the information, apart from storing it, with your consent, for the establishment or defense of legal claims, or to protect a person or important public interests.
7.5. Right to Object
In certain cases, you have the right to object to our otherwise lawful processing of your personal data. You can also object to the processing of your information for direct marketing.
7.6. Right to Data Portability
In certain cases, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to have it transferred from one data controller to another without hindrance.
You can read more about your rights in the Danish Data Protection Agency's guidance on data subjects' rights at www.datatilsynet.dk.
8. Complaint to the Danish Data Protection Agency
You have the right to lodge a complaint with the Danish Data Protection Agency if you are unhappy with how we process your personal data. You can find their contact details at www.datatilsynet.dk.
9. Who We Disclose Personal Data To
Personal data provided to itsmay.com is only disclosed to:
- the company's internal departments
- selected and trusted third parties who use your data to deliver the goods or services you have ordered
- business partners who help register and maintain your user account
To keep developing and improving itsmay.com, we keep statistics on how the website is used. Personal data is registered with itsmay.com and stored for five years, after which it is deleted. We only work with data processors located in the EU or in countries that provide your information with adequate protection.
As a registered user of itsmay.com, you always have the right to object to the registration and to access the information we hold about you. These rights are granted under the Danish Data Protection Act. Inquiries can be sent to hello@itsmay.dk.
10. What We Use Personal Data For
We may use your personal data to:
- handle your online purchases, such as shipping your order
- register and maintain your profile
- let you take part in selected services, for example when you sign up for competitions or campaigns online
- send you our own marketing material
- deliver your order to you
- ensure smooth operation and good customer service in our online store
11. Access to Your Information
You always have the right to know what information we have registered about you. To request it, contact us at hello@itsmay.dk. You can always have incorrect information removed or corrected.